Where do you get the puppies from? Are they from breeders?
Our puppies come from breeders that we’ve been working with for a long time. Please check out our Breeders Page for more information.
What do you do with the puppies that don’t sell?
We keep all of our puppies until they do sell. As they get older, we do lower the cost, but we never give up on our puppies until they find a home!
How do you group the puppies in their pens?
We group them according to size, temperament and age. They learn how to socialize, and we keep an eye on which dogs are more sociable, so we can move them to a different pen if they don’t seem to fit in. Usually, we keep the new puppies together so they can all explore and get used to this new type of environment together.
Buying a Puppy/Taking a Puppy Home
Is there anyway I can buy a puppy before it even arrives in the store?
All Pets Club has something called “First Pick” which is when a customer can basically claim a new puppy before it arrives by making a deposit on it. The customer can choose which pup they’re interested in off of our upcoming puppy lists. The deposit is $50 and 100% transferrable to the cost of the puppy or refundable. This way, our customers can ensure that these new puppies are on hold just for them.
I already have dogs at home and I’m worried that they won’t get along with a new puppy. What can I do about this?
You can bring your dogs into All Pets Club and see how they interact with the puppy you have your eye on. Remember, your dog may not be used to the store’s environment and the new puppy may be nervous, so they may not be acting completely normal. These things can take some getting used to.
What happens when a customer buys a new puppy from the store? Will customers get information on what they need for that puppy?
When we sell you a new puppy, we will walk with you throughout the store to make sure you have everything you and your new puppy needs. We’ll make sure you have the right supplies for the breed and age of the puppy and walk with you all the way up to the register.
Can I take my new puppy home as soon as it arrives in the store?
New puppies cannot go home with a family until 5 days after it has arrived in the store. However, customers can purchase a puppy when it first arrives and come visit it whenever they want! Sometimes this is better because your new puppy can get used to you before you take it home.
Can you put a deposit down on a puppy?
Yes, you can put a 20% non-refundable deposit down on a puppy.
Will my puppy be trained before I take it home?
Our puppies are paper trained, but nothing extensive – that’s up to the family and their way of caring for and training the puppy. The puppy also may be used to our schedule of feeding and sleeping. The longer the puppy is with us at All Pets Club, the more they pick up.
Do you do anything to prepare the puppy before it goes home with a new family?
Before a puppy goes home with a new family, we check them and bathe them so they can be fresh and clean for their new home!
How will my puppy react to being taken out of the store and to my home?
Remember, it takes a while for puppies to get used to a new environment, just like humans. Puppies can be nervous in a new environment, especially if they’re still young. Older dogs may be better with becoming acclimated to a new environment. However, there is always a chance of vomiting and diarrhea that comes along with their nerves – don’t worry, this is normal. Just try and make your new puppy as comfortable as possible in its new home!
Who takes care of the puppies in the store during the day?
We always have staff on puppy duty. There are always people behind the pens, and going in and out of the pens, taking care of what needs to be done.
What do you feed the puppies in the store?
According to age and size, we feed our puppies Earthborn dry and Evolve canned food (wet food). We try to get them all on a feeding schedule. We also make sure they get plenty of water to stay hydrated!
How do you get the puppies to sleep?
Puppies feed off of their environments. If it’s quiet, and calm, they will usually go to sleep! They also get on a schedule if you get them into a routine. When we are closing the store, our puppies get calmer and know that it’s pretty much bedtime for them!
What happens with the puppies in the store during the night? Does someone stay with them?
Our puppies stay in the pens as you see them during the day – we don’t individually cage them unless for special purposes. No one stays with the puppies overnight, but the puppies learn the routine of our staff that closes and opens the store. They calm down and know it is bedtime when we close up!
What do you do in the mornings with the puppies?
Every morning, we check all our puppies to make sure everyone is safe and healthy. We check them all over and clean their feet. When necessary in the mornings, we bathe and groom them.
Do you ever take the puppies outside?
We take the puppies outside when it is nice and warm enough to try and get them used to the outside world.
Are the puppies checked by a vet?
Each All Pets Club location has a different vet. We use the same vets each time so the vet will get to know the puppies, and to ensure consistency. The vets usually come once a week (sometimes every two weeks) and give each and every puppy a full exam.
How often do the puppies get bathed?
We make sure to bathe and groom our puppies at least once a week. They could get bathed more, depending how messy they get themselves! Grooming includes haircuts every so often!
How do you keep the puppy pens in the store clean?
We clean the puppy pens daily and more than once a day. We take the puppies out from one pen and put them in a play pen together. Then we go into their regular pen, take out everything and put the bedding and such in the wash. We then hose the entire pen down (including the windows), bleach it, hose it down again, squeegee it and dry it. Then we fill the pen with their toys, fresh bedding, water and food, and let the puppies back into their clean pen!
New Arrival Puppies
How often do you get new puppies in the store?
New puppies arrive every two weeks, usually on Tuesday nights. We hold all new puppies for 5 days. So after they arrive, they cannot go home with a new family until 5 days later. The number of new puppies we get in varies each of the weeks.
What do you do with the new puppies that come in?
When puppies first get in, they’re bathed and we hold them off for a while before we place them in the pens. New puppies are nervous and not used to our store yet. So, we want to get them used to this new environment. New puppies are usually placed in the same pen together as well. They might not be as playful or interactive at first because they’re still getting used to things (just like anyone in a new environment), but don’t worry, they will come around!
Is there a way we can know what breeds will arrive in the future?
We always have a list out in all of our stores of upcoming arrivals. The lists usually go up to 1 ½ months in advance, listing the breed, sex and color of the puppy and which store it will be going to. All these lists and information are tentative as the information comes in from our breeders. If you didn’t see your question here or need further clarification, please contact us!
Winter Weather and Puppies
Is it ok for a puppy to go out into the cold and snow when I get them home?
Every puppy loves the snow, however freezing temperatures, salt and other factors can be very dangerous for a new puppy. Our puppies are kept inside and have not experienced cold weather. As a pet owner, one must carefully and gradually get their puppy adjusted to this climate change.
How long can the puppy stay outside and play?
Exercise and outside training forces both you and your new puppy into the cold. There are mutiple safety measures to consider outdoors. The duration of your visit outside should be kept shorter than usual. Keep walks short and more frequent. Also, bundling up your pet helps prevent your puppy from becoming wet and too cold. There are a wide variety of accessories to choose from such as boots, water-proof jackets, sweaters and much more. Also, if your puppy has a longer coat that normally is trimmed, allow it to grow out for the colder months as a natural aid against the wind and cold. Pet-Safe salt is also a great way to ensure your pets' paws stay safe after the snow storms.
What if my puppy does not like the cold?
In extreme cases, if your puppy despises the cold weather or of you have an extremely small or short-haired puppy that doesn't quite seem to adjust accordingly, you may want to consider pad training as a temporary measure until the warmer weather arrives.
The safety and well-being of our puppies is always our first priority. The above information can help prevent weather-related illness. If you have any questions or if you are concerned about your puppy going outside please contact us!
Owning a new puppy is a big responsibility and one of the first things you want to do is housebreak them. Housebreaking is not as hard as you think. It is a training issue that when combined with patience and consistency can be a very easy task.
There are a couple ways of housebreaking. The two most popular are inside training and crate training. There are a few things that you need to know before you start housebreaking.
- Your puppy will depend on you to teach them right from wrong
- Your puppy's bladder is very small and in the beginning they will have to go very frequently
- If your puppy does his duty and you do not see him doing it. DO NOT discipline him.
- When your puppy does his duty where he is supposed to praise him so he learns the difference between right and wrong. ex: "NO" Bad Puppy. "GOOD" Puppy!
- Consistency, patience and plenty of involvement will make housebreaking your puppy a happy one!
This is very popular with small breeds that are going to be mainly house dogs. You start off by setting up an area in the home where you want the puppy to go potty. We recommend a spot right next to the door that you will be using to let him outside. Once you have picked an area place down pretreated puppy pads, also known as WEE WEE Pads. These pads have a certain scent that encourages the puppy to go potty on the pad.
Now here is where you come in. It is up to you to watch your puppy for the signs. When you see the puppy start sniffing and circleing the room pick them up and carry them over to the pad and wait for them to go potty and than praise them.
Over time you will see the puppy go on the pads every time he has to go potty. Once this happens you need to move the pads closer to the door that you will be using to let the puppy outise, if you haven't done this already, and another set outside the door. The key is to get the puppy to now transition to using the pads outside. Once this is accomplished the pads are eliminated.
This method is most popular due to the fact that a puppy likes a clean comfy bed to sleep on. Crate training consist of placing the puppy in a crate where he has just enough room to turn around in and sleep, this way here he has no room to go potty. If the puppy decided to go potty he would have no choice but to lay it. Puppy's who are crate trained learn how to control their urge to go more quickly than the inside training. This is certainly a plus for new puppy owners.
It si recommended that you establish a routine with your puppy during the crate training process:
- Take the puppy outside to go potty before you put them in the crate and when you take them out of the crate
- Food and water is not to be left in the crate with the puppy. They only need a nice comfy bed to sleep on.
- Provide your puppy a couple of toys to keep them occupied while in the crate (your puppy will be teething so a chew toy such as Nylabone will be great)
- Do not leave the puppy in the crate for more than 4-5 hours
- Put the puppy in the crate at bedtime, when you leave the house or if any time you are in the house and you cannot supervise him
- Get your puppy on a regular feeding schedule. Puppies will need to be taken outside at least an hour after they eat to go potty
As time goes by you will get to know your puppy's personality and the bond between you and him will grow. You will see that eventually you will be able to let your new friend out of his crate more often until he will need it no more.
We love all of our puppies and want to make the transition into a new home as easy as possible. The above information are tips to help in housebreaking. Remember that every puppy is different and it may take longer with different breeds. As always if you have any questions please contact us!
Flea And Tick Prevention
Tips To Protect You and Your Pet
Do not let flea and tick season be a nightmare for you and your pet. There are many things that you can so to help protect your pet and your home from these pesky pets! Knowledge is key and by understanding what makes them tick can go a long way!
What Makes Them Tick!
- Ticks can be found in a number of places. They love the tall thick grass, wooded areas and most importantly moist environment. They are very tiny and for this reason can go unnoticed on you and your pet for some time.
- Fleas thrive on warm humid areas and are more widespread from May through September. They can mutiply very easily on your pet and in your home as a female fleas is known to lay as many as 50 eggs a day!
Tips To Protect You and Your Pet!
- Vacuum, dust, sweep and mop your home regularly.
- Wash all sheets, comforters, blankets and pet bedding regularly with a mild laundry detergent. Be sure to dry all pet bedding on high heat.
- Make sure grass is mowed weekly, and bushes and shrubs are trimmed.
- Remove any and all debris, weeds and waste away from home and yard.
- Do not leave any free standing water outside and be sure to change your pet's water and food daily.
- Check your pets daily for any fleas or ticks especially after a walk, hike or dog park run.
- Check for ticks by running your fingers through your pets coat and be sure to check around the face, chin, ears, neck and under the legs.
- Check for fleas by taking a grooming brush and separate your fur and look for tiny black spots especially around the hind area.
- Protect your pet by using lea and tick prevention such as Frontline, Advantix and Advantage.
As you can see fleas and ticks can be prevented or at the least controlled just by taking the extra step and precautions to help protect you and your pet.
Happy Flea and Tick season! If you have any further questions please feel free to contact us!
How to Help Alleviate Puppy Bordem
Entertainment is not as difficult as you think...
You may find when your holidays are over and everyone gets back to their normal routine, your pet may exhibit some signs of stress or destructive behavior. Here are a couple suggestions we have found to be helpful in preventing boredom.
- Toys- Get a good indestructible toy such as Busy Buddy by PremierTM, Kong Extreme TM, or Rough and Rugged TM by Four Paws. Switch out the toys every 3 or 4 days for new things to keep their interest.
- Scatter Food: Hidden treats and scattered bits of kibble will bring out their natural foraging instincts and keep your best friend busy.
But the most important is when you are gone more often, to let your dog realize that your time away is only temporary. To help your pet achieve this, behave as an example of the leader of the pack - be strong. Use a nice reassuring voice, letting them know that everything is ok. They will feed off of your input. Meanwhile, you will be amazed at how quickly he/she will transform.
Good Luck! If you have any further questions please feel free to contact us!